Shipping policy

Thank you for visiting and shopping at Craftrobe. / www.craftrobe.com The following are the terms and conditions that formulate our Shipping Policy.

Shipment Processing Time

We ship directly from multiple warehouses as soon as the order is processed. 

If we are experiencing a high volume of orders, shipments may be delayed by a couple of days. Therefore, please allow additional days in transit for delivery. In rare cases, if there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

USA, UK, UAE, and Europe: 1 - 14 business days

Delivery delays can occasionally occur (natural disasters, pandemics, situations out of the seller’s control). 

Free shipping

Free shipping for some products may not be available in some countries.

Shipment Confirmation & Order tracking

A tracking number will be added to your order details as soon as they are available. You will be notified via email so that you can keep track of the delivery status every step of the way.

Customs, Duties, and Taxes

Kindly be aware that when shipping internationally, occasional delays may occur, particularly with larger orders, owing to customs processes. Although infrequent, such situations are regrettably beyond our influence. We appreciate your patience as we await customs clearance to ensure the prompt delivery of your package.

* Additional shipping charges may apply for certain countries/orders after the order is placed and the final weight is calculated. If your order is affected a member of our team will reach out to you with an additional invoice to pay before the package is shipped.

Craftrobe. / www.craftrobe.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).